When you own a 1300 number or an 1800 number you can be anywhere you want and still be able to answer a call.
This is because 1300 numbers and 1800 numbers have flexible routing capabilities. They are also compatible with features like the voice to email and fax to email function. This can be very useful for small business owners; people who run home based businesses or for people who are always on the run. No matter where you are you can check your messages online and still be able to take calls.
An 1800 number or 1300 number can be diverted to a land line or mobile. You can route calls during the day to your office land line and then to a mobile at night time.
If you were in a meeting with a client, the voice to email function takes over. You do not have to worry about missing phone calls because the message service will record the call and then send it straight to your email. The message is sent in an audio format.
The fax to email service means that you can send and receive emails via email. You help the environment out too, by saving paper. The other benefit is that you can easily access your faxes on your computer.
If you wanted to make your business professional you could hire a virtual receptionist. A virtual receptionist is basically hiring a call centre to take your calls. They answer your calls with a script that you provide and they take down the details of the message. The message can be sent to your email or to your mobile phone.
People are always looking for ways to outsource certain parts of their business. Combining the tools mentioned here on your 1300 number or 1800 number can be a really effective way to outsource the management of your phone calls. Telecommunications is now a part of your business that you don’t need to worry about.